Privacy Policy
Effective Date: March 18, 2024
1. Introduction
At ShaithilYog ("we," "us," or "our"), we recognize the importance of privacy and are committed to protecting the personal information of our users worldwide. This Privacy Policy describes in detail how we collect, use, disclose, and safeguard your information when you access or use our website, mobile applications, and related services (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein. We encourage you to review this policy regularly, as we may update it to reflect changes in our practices or legal requirements.
2. Definitions and Scope
For the purposes of this Privacy Policy, "Personal Information" means any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to an individual. This includes, but is not limited to, your name, email address, device identifiers, health and wellness data, and any other information you provide or that is collected through your use of the Services. The term "Services" refers to all features and functionalities offered by ShaithilYog, including but not limited to AI-powered diagnostics, telemedicine, health data analytics, wearable device integration, personalized treatment plan suggestions, and secure health records management. This policy applies globally, regardless of your country of residence or the location from which you access our Services.
3. Information We Collect
We collect information about you in a variety of ways to provide, maintain, and improve our Services. This includes information you provide directly, information collected automatically through your use of the Services, and information obtained from third parties. For example, when you create an account, use our AI-powered features, participate in telemedicine sessions, connect wearable devices, or communicate with us, you may provide us with your name, email address, health and wellness data, and other relevant details. We also automatically collect information such as device type, operating system, IP address, browser type, usage patterns, and location data (where permitted by law or with your consent). In addition, we may receive information about you from third-party partners, such as wearable device manufacturers, analytics providers, or healthcare professionals, where applicable and with your authorization.
4. Use of Information
We use the information we collect from and about you for a variety of business and operational purposes. These include providing, personalizing, and improving our Services; facilitating communication between you and healthcare providers; analyzing usage trends and user engagement to enhance our offerings; developing new features and services; ensuring the security and integrity of our platform; complying with legal and regulatory obligations; and communicating with you about your account, updates, and promotional offers. For example, we may use your health data to generate personalized insights or treatment plan suggestions, or to enable seamless integration with your wearable devices. We may also use your information to detect, prevent, or investigate security breaches, fraud, or other unauthorized or illegal activity. All uses of your information are conducted in accordance with applicable laws and with a commitment to your privacy and wellbeing.
5. Cookies, Analytics, and Tracking Technologies
We and our third-party partners use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our Services. These technologies help us understand how users engage with our platform, remember your preferences, deliver personalized content, and improve the overall user experience. For example, cookies may be used to keep you logged in, analyze site traffic, or provide you with relevant recommendations. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of certain features. We may also use analytics services to better understand user behavior and to optimize our Services accordingly.
6. Sharing and Disclosure of Information
We may share your information with trusted third parties in order to provide and improve our Services, comply with legal obligations, or protect our rights and the rights of others. This may include service providers who assist with data storage, analytics, customer support, payment processing, or technical infrastructure; business partners who help us deliver certain features; and healthcare professionals or organizations, where you have authorized such sharing. We may also disclose your information if required by law, regulation, legal process, or governmental request, or if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or threats to the safety of any person. We do not sell your personal information. In some cases, we may share aggregated or de-identified information that cannot reasonably be used to identify you.
7. International Data Transfers
Because ShaithilYog operates globally, your information may be transferred to, stored, and processed in countries other than your country of residence. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is processed. These measures may include the use of standard contractual clauses, data processing agreements, or other legally recognized mechanisms for cross-border data transfers.
8. Data Security
We implement a variety of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, access controls, regular security assessments, and staff training. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Accordingly, we cannot guarantee the absolute security of your data, but we are committed to maintaining the highest standards of data protection.
9. Data Retention and Destruction
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. The specific retention period may vary depending on the type of information and the context in which it was collected. When your information is no longer required, we will take reasonable steps to securely delete, anonymize, or destroy it in accordance with our data retention policies and applicable law.
10. Children's Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take prompt steps to delete such information from our records. If you believe that a child under 18 has provided us with personal information, please contact us at [email protected] so that we can address the issue.
11. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the right to access, correct, update, or delete your information; the right to restrict or object to certain processing activities; the right to data portability; and the right to withdraw your consent at any time, where processing is based on consent. You may also have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated. To exercise your rights or for any privacy-related inquiries, please contact us at [email protected]. We will respond to your request in accordance with applicable law and within a reasonable timeframe. If you wish to request deletion of your account and all associated data, you may do so by visiting our Request Account Deletion page and submitting the required information.
12. Regional Privacy Rights
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict, or object to processing, and the right to data portability. If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. Residents of other jurisdictions may have similar rights under applicable laws. We are committed to respecting and facilitating the exercise of your rights, regardless of your location.
13. Legal Bases for Processing
We process your personal information based on a variety of legal grounds, depending on the nature of the information and the context in which it is collected. These legal bases may include your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests in providing and improving our Services, ensuring security, and preventing fraud. Where required by law, we will obtain your consent before collecting or processing your information for certain purposes.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. If we make material changes, we will notify you by posting the updated policy on our platform and, where appropriate, by other means. Your continued use of our Services after such changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed about our privacy practices.
15. Important Disclaimer
IMPORTANT: ShaithilYog is not a medical institution, healthcare provider, or medical service. We do not provide medical advice, diagnosis, or treatment. Our platform is designed for informational and educational purposes only. Any health-related information provided through our platform should not be considered as medical advice. Always consult with qualified healthcare professionals for medical advice, diagnosis, or treatment.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. We are committed to addressing your inquiries and ensuring the protection of your privacy.